Error adobe reader

Please exit and try again. Adobe does not support multiple versions of Acrobat or Reader on the same machine. Because Acrobat and Reader work with many products, multiple versions simultaneously installed can lead to software conflicts and errors. You must have administrator privileges to complete these steps.

For more information on administrator privileges, see the Windows documentation or contact Microsoft. Disclaimer: The registry contains system-related information that is critical to your computer and applications. Before modifying the registry, be sure to make a backup copy of it. Adobe doesn't provide support for problems that can arise from improperly modifying the registry. Adobe strongly recommends that you have experience editing system files before you modify the registry.

Note : If Acrobat or Reader is installed in a different location than the default path, make sure that the key's Default value points to the actual location. For a video demonstration of the procedure, go to kb2. With Acrobat or Reader configured as a helper application, the browser starts the helper application in a separate window and displays PDFs within that window.

MST file could be missing from its original location or corrupted. This error could also occur when downloading and updating with the Adobe Application Manager. The error can be bypassed by downloading the update separately from installing it. That is, save the updater file locally on your computer and then run it in a separate step.

Adobe Acrobat Updates for Windows. Adobe Reader full installers and updates for Windows. After downloading, locate the patch file on your computer and double-click the file to run the update. For Windows, patch filenames have a. MSP extension and are named for each product and update, such as AcrobatUpd Try updating Reader or Acrobat. The wizard updates the Windows registry so that you can usually uninstall previous versions of the program, or install or update the current version successfully.

If you cannot uninstall, install, or update the program after using the Fix it wizard, see the solutions in Error Acrobat, Reader. Try installing Adobe Acrobat Reader. Legal Notices Online Privacy Policy. Fix Windows errors that occur during Acrobat Reader update Search. Error trying to update Acrobat or Reader.

You can sometimes resolve the update-related errors by reinstalling Acrobat or Reader. Uninstall and reinstall Reader on your computer:. Uninstall Reader from your computer: Open the Run command dialog by pressing the Windows key and the R key.

In the dialog, type Control Panel and click OK. In the Control Panel, select Program and Features , and then select Reader from the list of installed programs. Click Uninstall and follow the prompts to uninstall Reader. Allow the Download Manager sufficient time to download all necessary installation files. Then follow the prompts to install Reader. Open the file in the original program such as a word processing or a page layout program. Then click Analyze and fix. Restart your computer, then open the file again.

It is surprising how often simply restarting your computer solves a problem. Restarting a computer clears its memory and memory cache.

It is important to update your version of Reader or Acrobat. Adobe releases free security updates quarterly. The updates often include fixes for common problems.

Download the latest free update:. If a new update is available, it installs automatically. Two other documents provide troubleshooting suggestions: Resolve issues when configuring your printer or Printing complex PDFs Acrobat. For tips on using the Print dialog box such as printing back-to-back, resizing pages to fit the paper, or printing comments , see Printing tips Acrobat X and earlier.

Legal Notices Online Privacy Policy. Find solutions to common PDF document printing issues. Printer-related solutions. Can you print this troubleshooting page?

Workaround: Download the Acrobat Reader installer directly. Issue: Antivirus software from vendors like Comodo, Jiangmin, and Rising incorrectly identifies the Acrobat Reader installer as malware. False reports from these vendors include "TrojWare. Workaround: Antivirus software vendors and service providers are addressing this issue so that the Acrobat Reader installer is recognized as legitimate.

E nsure that your antivirus signatures are up to date. Make sure that your system meets the minimum system requirements. Note: If you're running Windows 7 or 8, you can install Reader X or later. Not sure which version of Windows you have? See Which Windows operating system am I running? If one of the following errors occurs when you try to connect to or download from the Adobe website, work through the tasks below.

Go to the Acrobat Reader download page. If you see the following page, click Install now to download the latest version of Reader. If you see the following page, it means you're running an older version of Windows and can install an older version of Reader. Select your Windows version, a language, and the version of Reader that you want to install. Then click Download now.

For step-by-step instructions, see Install an older version of Adobe Reader Windows. An unstable Internet connection can prevent you from downloading from other websites. Try downloading a file from another website, such as www.

If the problem persists, contact your network administrator, help desk resource, or Internet service provider ISP. After you establish a stable Internet connection, try to download the file again. If the original attempt to download the file was interrupted, restart the download process within the web browser you were using. A high volume of activity can interfere with an Internet connection.