How do companies use workforce management software? How does workforce management help with staffing and shift scheduling? Learn more about frontline workers. Frontline workforce. Workforce management. Staff scheduling. Get started with Microsoft Teams today. Sign up for free. Download App. Home Learn more. Business Learn more. Enterprise Learn more. It also gives your frontline workforce self-service tools to manage their shifts and schedules. Shift management or staff scheduling software help you manage shift schedules seamlessly, align schedules to fluctuating needs, and save your workers time and energy.
In addition, it supports workforce management tools you already know and use. Shift management and staff scheduling Replace outdated employee scheduling processes and time tracking solutions and manage the entire team's schedule in one app backed by the systems you already use. Learn more. Try the demo. Shift management made easy Give managers and frontline workers a staff scheduling sidekick and easily adjust schedules to their team's needs. Enable employees with the self-service tools Cut the chaos out of scheduling—enable self-service tools for staff to own their schedules and focus on doing their best work.
Enrich schedules with the right data Whether through employee inputted availability or data captured from workforce management systems, create optimized schedules for the business. Create team schedules with ease. Save time with a mobile staffing tool. Empower workers to own their schedules with self-service tools. Fill every shift without the scheduling issues. Clarity promotes a learning culture.
By providing clear skills tracks and expectations, One Profile fosters a learning culture and a proactive, growth mindset. It empowers our employees with role clarity and readiness paths and resources.
Data drives decisions. It enables the data-driven decisions needed to prioritize the skills proficiency aligned to our changing business. For the business, it enhances capacity planning. For individual contributors, it provides the opportunity to identify unique skills gaps and areas for growth.
And finally, it offers our managers a platform to demonstrate their growth mindset and lifelong learning capabilities and to support what we are asking individual contributors to do. One Profile was built on all-new and publicly available Azure technologies. Azure App Service is a PaaS offering that provides automatic scaling, high availability, and reliability. One Profile uses powerful Azure elastic database tools like LogicApps to support multiple tenants and unique workflows.
Azure functionalities let One Profile securely partition data, while letting data move where needed to enhance performance and scale. One Profile uses both core and tenant-specific databases. Azure Data Factory integrates One Profile with other systems, supporting specialized BI and resource management needs.
And Azure telemetry functions help One Profile track both system performance and business outcomes. One Profile uses Azure elastic database tools to nimbly partition data for multiple tenants. Authorization mechanisms enforce isolation and control, and data scales and moves effectively between databases. One Profile does all this using:. When creating a new skills profile in One Profile, many steps must happen.
LogicApps gives us a sophisticated way to manage workflows. It gives rapid access to information for our users, and supports unique needs of each tenant. First, One Profile quickly creates a basic profile using static HR data, like name. Then, extended and customized workflows then occur in the background, driven by tenant- and role-specific business rules.
For example, ES identifies people based on their cost center, but Sales uses standard title. Every 24 hours, a batch process that validates and refreshes HR data, which limits the amount of data that is transferred.
The cost center is verified first. If a cost center is invalid, One Profile deactivates the user profile. LogicApps manages the workflow and runs activities such as notifications in the order and sequence specified by the business group. Business groups define details like the kind of notifications that go out, the frequency of notifications, and the types of events that trigger a notification.
Each supported tenant also has its own database, containing specific information, like product skills. Azure Data Factory lets One Profile integrate with other systems, such as third-party partner systems, where there are specialized workflows and services.
Data flows in from people and skills data repositories, and flows out to support complex reporting and resource management needs. Figure 2 shows an architectural overview of One Profile. The One Profile platform aggregates data to build an employee profile. Other systems and users also need to utilize that profile data. APIs gather that data and is distribute it in a structured manner.
APIs are used for ongoing integrations and functions, like:. Azure AppInsights provides two types of monitoring functions.
System telemetry tracks the performance of API Packs, the time required to process a page, and so on. Business telemetry measures and monitors business outcomes using performance indicators such as the volume of skill assessment completed at the individual and organizational levels.
Going forward, the plan is to offer One Profile as a service that anyone can plug into. Today, data in our ES, CSS, and sales organization is leveraged from One Profile to support capacity planning, workforce planning, and resource management in other tools. In its next iteration, One Profile will act like a service to Microsoft business units. Microsoft Yammer. Files and content. Microsoft OneDrive. Microsoft Stream 6. Microsoft Stream. Microsoft Sway.
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In what products are the frontline worker capabilities available? Where can I learn more about ways to use Teams for my frontline workforce? What happened to StaffHub? Envision frontline worker solutions. Frontline workforce. Workforce management. Staff scheduling. Feature is Included See terms 2. Outlook Microsoft Outlook.
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